Testimonials

Knowledgable, efficient, honest!

Thank you, Paul, for all your help and expertise in importing our new 2017 Auto Trail Motorhome. We were kept fully informed the whole way through the process, right from placing our order to the final handover.

Having not done this type of thing before I must confess, I was a little hesitant about entrusting our hard-earned dollars to a complete stranger on the end of the phone, but this proved not to be the case as you explained. We paid direct to the suppliers, shipping, customs, etc, as invoiced by them.

We would definitely recommend Castle European to anyone thinking of importing a vehicle – KNOWLEDGABLE – EFFICIENT – HONEST!

Carolyn & Lindsay Dove (2017)

Unbiased advice

Thanks, Paul, for the excellent service you provided at every stage of the process, from choosing which motorhome to purchase, through to bringing it home and getting it ready to sell in NZ.

At all times, you were fantastic at keeping in touch, answering all our questions, and offering unbiased advice from your comprehensive knowledge about all aspects of ‘motorhoming’ in Europe. You gave us the confidence to do the trip of a lifetime on a (luxury!) shoestring.

Shane and Carolyn Dwight (2014/2015)

Delighted with the service

We have been absolutely delighted with the service from Castle European in guiding us through the complicated process of shipping and importing our motorhome into New Zealand.

The response to nervous queries was swift and effective at all stages. We are very satisfied with the service we have had and heartily recommend Paul and Castle European.

Jane and Hubert Messing, UK. (2014)

Faultless service

Being a cautious but trusting person I was in quite a quandary prior to asking Paul and Diane to process a purchase of a 2012 Swift Bolero. But I need not have worried!

Checking on other previous clients of theirs, fully satisfied my doubts. I can recommend their service – it is faultless.

Don Poulter (2012)

Professional and helpful

Paul and Diane from Castle-European imported our Swift 600EK from UK for us in 2010, and we found them very professional and helpful throughout the whole process. Paul was always available to talk through any queries we had, and nothing was too much trouble.

We have no hesitation in recommending Paul and Diane to anyone wishing to import a motorhome from overseas. We realise that we could not have imported a vehicle ourselves, and were thrilled to find someone who could take all the worry away from such a task.

Paula and Jack, Nelson. (2010)

Smooth delivery

Thank you for your efforts in sourcing our motorhome. We are delighted with the smooth delivery and the professional manner in which you handled each step of the way.

Dave and Jenny Mischewski, Athenree. (2006)
Kentucky Camp Estro 5.

Invaluable insight and guidance

We worked with Paul over the past six months to select, purchase, outfit and import our motorhome into New Zealand. We purchased it in the UK and drove it throughout Europe before shipping it back to NZ and getting it fully converted to NZ requirements.

The process and working with Paul was a pleasure. We met him for the first time when we picked up the motorhome in Tauranga recently. Prior to this all communication has been done completely adequately and competently by phone and email.

As well as taking the hassle out of the project Paul provided invaluable insight and guidance on making all the purchasing decisions to configure and outfit the motorhome. He was fully informed and added real value throughout the process and enabled us to focus on planning the trip and enjoying the experience. Thank you for all your great work and we would certainly use you again Paul!

High and Wendy Riley (2015)

Nothing was too much trouble

We have been more than pleased with the service we have received from Paul and Diane regarding our recent import to NZ of a Swift Bolero motorhome – from arranging shipping from the UK port to thoroughly preparing the vehicle for handover.

Our numerous questions were answered clearly and promptly. Nothing was too much trouble and all the pressure of undertaking a complicated and somewhat daunting task was taken from us. It is a pleasure to recommend their very professional service.

Anne and John Hasell (2014)

Beautifully presented motorhome

June 2012 and we have just taken delivery of our new Tracker FB Auto-Trail Motor Home imported from the UK.

We decided to make it easy for ourselves and sourced the services of Paul and Diane of Castle European. It was the best decision we ever made. Their integrity was beyond reproach; they were very professional and made it so easy. The standout features were communication and attention to detail. Nothing was too much trouble and it was a worry-free experience for us.

The motorhome was beautifully presented when we took delivery and we now look forward to many enjoyable holidays.

We would use their services again and have no hesitation in recommending them to others. Thank you, Paul and Diane.

Peter & Linda Harvey, Mount Maunganui. (2013)

Entirely delighted

Thank you for the very professional work you have undertaken on our behalf. I had no idea of the amount of work that had to be done to import a new vehicle.

We arrived home last night after an uneventful journey entirely delighted with our new motorhome. We would be delighted to act as referees for any potential future clients, and would not hesitate in recommending they use your services.

John and Diane Flowers, New Plymouth. (2008)
Hymer B544SL

Hassle free and a fun experience

Castle European made our motorhome purchase hassle free and a fun experience. Paul was a pleasure to work with and we will certainly use Castle European again.

Bev and Jon Mayson, Mount Maunganui. (2006)
Swift Kontiki